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Salesforce, Inc. provides Customer Relationship Management (CRM) technology that brings companies and customers together worldwide. The company’s service includes sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and artificial intelligence, and deliver quotes, contracts, and invoices; and service that enables companies to deliver trusted and highly personalized customer support at scale. In addition, its platform offering comprise a flexible platform that enables companies of various sizes, locations, and industries to build business workflow and apps with customer; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, an intelligent productivity platform. The company’s marketing services enables companies to plan, personalize, automate, and optimize customer marketing journey, connecting interaction, and connected products; and commerce services, which empowers shopping experience across various customer touchpoint, such as mobile, web, social, and stores and provides click-to-code tools that offers customers to build and deploy solutions. Further, its analytics offering includes Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, creates summaries, timely recommendations, and take action from any device; and integration service including MuleSoft, which provides building blocks to deliver end-to-end and connected experiences. Additionally, the company provides data cloud, a hyperscale data engine native to Salesforce; vertical services to meet the needs of customers in industries, such as financial services, healthcare and life sciences, manufacturing and automotive and government; and offers salesforce starter for small and medium-sized businesses. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.
AI Revolution | Explore Salesforce's game-changing Agentforce, leveraging generative AI to transform CRM and potentially outpace competitors in the $23 billion market by 2028 |
Market Dominance | Delve into Salesforce's commanding 20% CRM market share and strategic expansion into data analytics, AI, and industry-specific solutions |
Financial Outlook | Analysts project mid-teens organic revenue growth by FY2027, with average price targets ranging from $265 to $350, reflecting varied market perspectives |
Strategic Challenges | Learn how Salesforce navigates macroeconomic uncertainties, pricing model transitions, and intense competition while striving for operational efficiency |
Metrics to compare | CRM | Sector Sector - Average of metrics from a broad group of related Technology sector companies | Relationship RelationshipCRMPeersSector | |
---|---|---|---|---|
P/E Ratio | 50.5x | 18.7x | 11.2x | |
PEG Ratio | 0.19 | −0.18 | 0.01 | |
Price/Book | 4.9x | 9.2x | 2.4x | |
Price / LTM Sales | 7.8x | 6.4x | 2.1x | |
Upside (Analyst Target) | 6.5% | 10.7% | 22.1% | |
Fair Value Upside | Unlock | 10.0% | 3.9% | Unlock |