Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company’s platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
AI-Driven Ascent | Five9's strategic AI integration fuels growth, with AI-related revenue surging 46% YoY and comprising 9% of enterprise subscription revenue |
Financial Resilience | Explore Five9's robust Q4 2024 performance, featuring 17% YoY revenue growth and improved EPS guidance of $2.76 amid operational efficiency measures |
Market Valuation | Analysts set price targets ranging from $25 to $65, with the stock currently trading below fair value at $26.65, presenting a potential investment opportunity |
Strategic Partnerships | Delve into Five9's expanding collaborations with tech giants like Salesforce and Microsoft, bolstering its market position and growth prospects in cloud contact centers |
Metrics to compare | FIVN | Sector Sector - Average of metrics from a broad group of related Technology sector companies | Relationship RelationshipFIVNPeersSector | |
|---|---|---|---|---|
P/E Ratio | 49.4x | 13.7x | 11.9x | |
PEG Ratio | 0.29 | −0.67 | 0.01 | |
Price/Book | 2.0x | 1.8x | 2.4x | |
Price / LTM Sales | 1.4x | 2.3x | 2.3x | |
Upside (Analyst Target) | 71.4% | 0.0% | 25.3% | |
Fair Value Upside | Unlock | 58.1% | 5.4% | Unlock |