Raya Contact Center S.A.E. operates as a business process outsourcing (BPO) and contact center outsourcing company in Egypt, Dubai, and Poland. It offers various certified voice services, including customer support, technical support, inbound sales, service recovery, debt collection, and inside sales services in various business processes. The company also provides technical support, data management, supply chain management, and payroll processing. In addition, it offers HR outsourcing, call center hosting, and consultancy services; and digital solutions comprising social media moderation and analytics, OMNI channel solutions, video/Web chat and chat bots, and robotic process automation. The company serves media and communication, technology and consumer electronics, banking and insurance, automotive, retail, white goods, health care, fast food, travel, e-commerce, government and public service, and real estate industries. The company was founded in 2001 and is headquartered in Cairo, Egypt. Raya Contact Center S.A.E. is a subsidiary of Raya Holding Company for Financial Investments (S.A.E).