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Southwest Airlines to introduce assigned seating and premium options

Published 25/07/2024, 15:10
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DALLAS - Southwest Airlines Co. (NYSE: NYSE:LUV) has announced plans to introduce assigned seating and premium seating options on all flights, a significant shift from its longstanding open seating policy. This change is part of a broader strategy to enhance customer experience and increase shareholder value.

After conducting extensive research, which indicated a strong customer preference for assigned seating, Southwest is preparing to revamp its seating arrangements. The data revealed that 80% of Southwest customers and 86% of potential customers favor an assigned seat. The open seating model, a cornerstone of Southwest's service for over 50 years, has been a point of contention for some customers, leading them to choose other airlines.

The premium seating will offer extended legroom, targeting roughly one-third of the seats on Southwest's fleet, aligning with competitors' offerings on similar aircraft. The company is also working on a cabin redesign that includes new RECARO seats, aiming to provide a more comfortable experience.

In addition to the seating changes, Southwest is expanding its operations to include redeye flights. Bookings for these overnight flights, starting on Valentine's Day 2025, are now open for select nonstop markets. This move towards 24-hour operations is expected to drive additional revenue and cost savings, aligning with the airline's three-year plan to optimize capacity without increasing aircraft capital deployment.

Ryan Green, previously Executive Vice President & Chief Commercial Officer, will lead these initiatives as the new Executive Vice President Commercial Transformation. Green's experience with customer trends and cabin transformation will be pivotal in rolling out these new features.

The company will provide more details, including product designs, cabin layout, and financial implications, during its Investor Day in late September. The transition to the new seating model will require Federal Aviation Administration approvals, with bookings anticipated to be available in 2025.

Southwest's leadership, including President, CEO, & Vice Chairman of the Board Bob Jordan and Executive Chairman of the Board Gary Kelly, expressed confidence in these strategic initiatives to meet evolving customer needs while staying true to Southwest's legacy.

This information is based on a press release statement from Southwest Airlines Co.

In other recent news, airlines such as American, Southwest, and Alaska Airlines have reported less-than-expected earnings despite a surge in summer travel demand. This is attributed to an oversupply of seats and increased operating expenses.

TD Cowen expressed concerns over America's vulnerability to oversupplied markets and navigating a higher cost environment. Southwest also reduced its second-quarter revenue outlook, citing limited options for significant revenue performance improvement. European airlines are also grappling with similar challenges, with Ryanair (LON:0RYA)'s profits dropping significantly due to a fall in ticket prices.

TD Cowen has revised Southwest Airlines' stock outlook, reducing the price target to $19.00 from the previous $26.00, while maintaining a Hold rating on the shares. This adjustment comes amid concerns over the airline's performance forecasts for the second quarter and second half of 2024.

The firm also expressed a cautious stance on Southwest's ability to significantly improve its Revenue per Available Seat Mile (RASM) and narrow the profit margin gap with its competitors.

The Federal Aviation Administration (FAA) is investigating a series of incidents involving Southwest Airlines related to low-altitude flights. These incidents have raised questions about operational safety and protocols within the airline. In response, Southwest Airlines has stated that it is working with the FAA to resolve any irregularities and emphasized safety as its utmost priority.

Lastly, Southwest Airlines has announced the appointment of Rakesh Gangwal, a seasoned aviation executive, to its Board of Directors. This move comes amidst Elliott Investment Management's call for leadership changes within the company, following Southwest's continued underperformance. In response, Southwest has implemented a "poison pill" strategy to prevent Elliott from increasing its stake beyond 12.5%.

InvestingPro Insights

As Southwest Airlines Co. (NYSE: LUV) embarks on a transformation of its seating policy and cabin experience, it's important to consider the company's financial health and market performance, which can be illuminated by key metrics and insights from InvestingPro.

InvestingPro Tips indicate that Southwest holds more cash than debt on its balance sheet, which could provide the financial flexibility needed to implement the new seating arrangements and cabin redesigns. Additionally, while 9 analysts have revised their earnings downwards for the upcoming period, the company is still expected to be profitable this year and has been profitable over the last twelve months.

From a financial standpoint, Southwest Airlines has a market capitalization of $15.92 billion and is trading at a high earnings multiple, with a P/E ratio of 40.47. The adjusted P/E ratio for the last twelve months as of Q1 2024 stands at 18.36, signaling investor confidence in future earnings potential. Moreover, the company's revenue growth has been positive, with a 7.6% increase over the last twelve months and a 10.92% quarterly revenue growth in Q1 2024.

For readers interested in deeper analysis and additional insights, there are more InvestingPro Tips available for Southwest Airlines at https://www.investing.com/pro/LUV. By using the coupon code PRONEWS24, you can get up to 10% off a yearly Pro and a yearly or biyearly Pro+ subscription, unlocking access to a wealth of data and expert analysis to inform your investment decisions.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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