On Thursday, Goldman Sachs (NYSE:GS) initiated coverage on shares of PagerDuty (NYSE:PD) with a Neutral rating and a price target of $24.00. The firm recognized PagerDuty's role in providing enhanced visibility across customer IT infrastructures but expressed caution based on several factors.
The firm's stance is influenced by the view that customers may consider PagerDuty's offerings as more discretionary, which is reflected in the company's projected growth slowdown from 32% in fiscal year 2023 to 16% in fiscal year 2024, and an anticipated 10% growth in fiscal year 2025.
The analysis also pointed out that PagerDuty's cross-selling strategies are less mature, with Incident Management still making up 73% of the company's Annual Recurring Revenue (ARR) for fiscal year 2024. Additionally, the firm noted the potential for increased competition in the $22 billion Incident Management Total Addressable Market (TAM), citing Datadog (NASDAQ:DDOG)'s recent launch of its Cloud Service Management product, which competes with PagerDuty's offerings.
While acknowledging the medium-to-long-term potential of digital transformation and generative AI to increase the velocity and complexity of data, Goldman Sachs does not see these factors as materially beneficial in the near term.
This is attributed to the current weakness in IT budgets, which could hinder the resumption of digital transformation initiatives, and the observation that the value proposition of generative AI has not yet significantly shifted from the infrastructure to the platform layer, where PagerDuty would benefit the most.
In concluding their assessment, Goldman Sachs believes that the current estimates for PagerDuty's performance are reasonable and that the risk/reward profile is balanced, given the company's market position and its challenges.
In other recent news, Cathie Wood's ARK ETFs have significantly adjusted their stock portfolio. Major trades include the consistent purchase of shares in PagerDuty Inc, a trend reflecting ARK's bullish stance on the cloud computing company. In contrast, ARK has been reducing its holdings in Zoom Video Communications (NASDAQ:ZM) Inc, possibly indicating a strategic shift.
InvestingPro Insights
In light of Goldman Sachs' neutral stance on PagerDuty, it's worth considering additional insights from InvestingPro. Notably, PagerDuty management has been proactive in enhancing shareholder value, as evidenced by aggressive share buybacks. This aligns with a strong balance sheet position, where PagerDuty holds more cash than debt. Furthermore, analysts are optimistic about the company's future, with expectations of net income growth this year and four analysts having revised their earnings upwards for the upcoming period.
InvestingPro Data also reveals a robust gross profit margin of 81.97% in the last twelve months as of Q1 2025, indicating efficient operations and a strong pricing strategy. Despite the challenges highlighted by Goldman Sachs, PagerDuty's impressive gross margins and liquid assets, which exceed short-term obligations, could provide some financial stability in a fluctuating market.
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