ORLANDO, Fla. - Verint Systems Inc. (NASDAQ: NASDAQ:VRNT), a leader in customer experience automation, has announced the expansion of its analytics solutions aimed at contact centers, introducing the Verint Genie Bot as part of its suite. This AI-powered addition is designed to provide business analysts with accelerated insights by streamlining data analysis processes.
The newly unveiled Verint Genie Bot is integrated into Verint's established Speech Analytics solution, which is already recognized in the market for its effectiveness. The Genie Bot is engineered to alleviate the traditional constraints faced by business analysts due to a shortage of resources. By embedding this technology, Verint aims to enable analysts to deliver more profound insights and reduce the time taken to derive them.
Furthermore, the Verint Data Insight Bot has been developed to furnish contact center executives and other users with immediate data-driven answers concerning customer feedback and service issues. This feature allows users to "have a conversation with their data," obtaining instantaneous responses to pressing questions.
For IT developers, Verint's suite offers the Verint Behavioral Data Hub, which allows access to comprehensive data sets that can be utilized with existing data mining tools and data lakes, supporting a range of IT initiatives.
Daniel Ziv, Vice President of AI and Analytics, Go-to-Market Strategy at Verint, emphasized the transformative potential of the Genie Bot, stating that it significantly shortens the journey from data to actionable impact. According to Ziv, the ability to generate insights within seconds rather than days or weeks could save organizations substantial amounts of money.
Verint, which serves an impressive roster of clients including over 80 Fortune 100 companies, continues to innovate in the field of customer experience automation. The company's recent advancements underscore its commitment to providing AI-driven business outcomes.
This expansion of Verint's business analytics solutions reflects the company's ongoing efforts to enhance the efficiency and effectiveness of data analysis in contact centers. The information for this article is based on a press release statement from Verint Systems Inc.
In other recent news, Verint Systems has been making significant strides in the field of artificial intelligence (AI) and Software as a Service (SaaS). They reported a noteworthy 40% year-over-year increase in new AI bookings and a 15% rise in AI-driven bundled SaaS revenue in the second quarter of 2025. Despite an earnings shortfall in the same quarter, TD Cowen, after adjusting its price target for Verint, maintains a Buy rating. Verint Systems also recently completed a $200 million share buyback, announcing a new buyback program of the same value.
Additionally, Verint has reaffirmed its financial guidance for fiscal year 2025, setting ambitious targets for fiscal year 2027, aiming for a 'rule-of-40' performance. This implies a combined revenue growth and EBITDA margin that equals 40%. Needham also maintains a positive stance on Verint, with a $40.00 price target for the company's shares, following their attendance at Verint's customer conference.
Finally, analysts predict an uptick in Verint's AI application bookings as it exits the fiscal year 2025, supported by strong customer interest in AI solutions observed during the conference. These recent developments highlight Verint's commitment to AI innovation and financial growth.
InvestingPro Insights
As Verint Systems Inc. (NASDAQ: VRNT) continues to grow its suite of analytics solutions with the introduction of the Verint Genie Bot, the company's financial health and market performance provide key insights into its potential for future innovation and customer acquisition. With a robust Piotroski Score of 9, Verint demonstrates strong financial conditions, suggesting that the company is well-positioned to support its AI-driven initiatives and sustain its market presence among Fortune 100 companies.
InvestingPro data shows that Verint has a market capitalization of $1.54 billion and is trading at a price-to-earnings (P/E) ratio of 36.92, reflecting investor confidence in the company's profitability. Despite recent market volatility, with the stock price experiencing a significant decline over the past three months, Verint's management has been actively repurchasing shares, a move that often signals leadership's belief in the company's value and future prospects.
Moreover, Verint's commitment to innovation is mirrored in its financial metrics, with a revenue growth of 3.03% over the last twelve months as of Q2 2025, and a gross profit margin of 71.36%, indicating the company's ability to maintain profitability while expanding its product offerings. These figures are complemented by a strong free cash flow yield, as highlighted by one of the InvestingPro Tips, underscoring the company's financial flexibility and potential for reinvestment in new technologies like the Genie Bot.
For those interested in deeper analysis, additional InvestingPro Tips are available, providing insights such as the company's expected net income growth this year and the valuation implications of its free cash flow yield. In total, there are over 10 additional tips listed on InvestingPro for Verint Systems Inc., which can be found at: https://www.investing.com/pro/VRNT.
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