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Vodafone resolves broadband outage that impacted thousands of UK users

Published 10/04/2023, 11:49
Updated 10/04/2023, 15:51
© Reuters.
VOD
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(Adds dropped word 'impacted' in first paragraph)

(Reuters) - Vodafone (LON:VOD) on Monday said it resolved an outage that impacted thousands of its home broadband service users in the United Kingdom, after hours of downtime.

"We have now fixed the issue impacting just over 1% of our home broadband customers today. Customers should already be seeing their connectivity return," the company told Reuters in an emailed statement.

Vodafone has about 1.2 million broadband customers in the UK.

According to outage tracking website Downdetector.com, users experienced issues with the service from about 07:00 GMT.

© Reuters. FILE PHOTO: A woman holds a phone as she passes a Vodafone store in London, Britain May 16, 2017. REUTERS/Neil Hall

Last week telecoms firm Virgin Media experienced broadband outages in Britain, with tens of thousands of customers reporting internet access problems.

(This story has been corrected to add dropped word 'impacted', in paragraph 1)

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