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Western Union partners with Khipu for easier transfers in Chile

Published 02/10/2024, 13:18
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SANTIAGO - Western Union has entered into a partnership with the Open Finance company Khipu to streamline digital money transfers in Chile. This collaboration integrates Khipu's technology into Western Union's mobile app and website, enabling customers to send money from any bank account in the country with greater ease and efficiency.

The new agreement eliminates the need for customers to navigate away from the Western Union platform to complete a bank transfer. This enhancement simplifies the process, allowing transactions to be completed within minutes entirely through Western Union's channels.

Priscila Nogueira, Western Union Country Director for Chile, emphasized the company's dedication to customer satisfaction by offering a seamless remittance experience that combines speed, convenience, and choice. The integration with Khipu's technology is expected to significantly improve the user experience for Western Union's customers.

Eduardo Charme, Assistant Sales Manager at Khipu, highlighted the significance of the partnership with Western Union, which he believes marks a milestone in Chile's financial sector by promoting digital inclusion through the adoption of advanced and user-friendly technologies.

To promote the new service, Western Union is offering a $0 fee promotion for the first remittance made using the "Online Bank Transfer" option. This initiative is designed to encourage customers to experience the enhanced service.

Western Union's strategy of providing world-class customer service aligns with this latest move, which is expected to reinforce the company's leadership in the Chilean remittance market. The service is accessible through the Western Union Chile app and website.

The Western Union Company (NYSE: NYSE:WU) is a global leader in cross-border, cross-currency money movement and payments, serving consumers, businesses, financial institutions, and governments in over 200 countries and territories.

Khipu is known for its services that facilitate the integration of systems with financial data, offering payment solutions and other financial services designed to simplify transactions and promote open finance.

This service enhancement is based on a press release statement from Western Union and reflects the company's ongoing commitment to providing accessible financial services to its customers.

In other recent news, D-Market Electronic Services & Trading, also known as Hepsiburada, has made the decision not to distribute dividends for the fiscal year 2023 due to the lack of generated profit. This decision was confirmed at the company's Ordinary Annual General Assembly of Shareholders. In addition, the company announced the appointment of new board members, Mr. Ahmet Toksoy and Mr. Mehmet Erol Çamur, expanding the Board of Directors from nine to eleven members.

In parallel, Western Union has reported steady growth in its second quarter 2024 results. Despite a 7% decrease in adjusted revenue to $1.07 billion, largely due to uncertainties in Iraq, the company witnessed a 5% growth in consumer money transfer transactions. This is attributed to an enhanced customer experience and expanded digital and retail services. Western Union's 2024 outlook remains unchanged, projecting adjusted revenue between $4.150 billion and $4.225 billion, and adjusted earnings per share in the range of $1.70 to $1.80.

These are the latest developments for both companies, highlighting their strategic decisions and financial outlooks.

InvestingPro Insights

Western Union's partnership with Khipu in Chile aligns with the company's focus on enhancing digital services and maintaining its market leadership. This strategic move comes at a time when Western Union's financials present a mixed picture, according to recent InvestingPro data.

Despite a 2.8% decline in revenue over the last twelve months, Western Union maintains a strong profitability profile. The company's P/E ratio of 6.64 suggests that it may be undervalued compared to its peers. This low valuation could be attractive to investors, especially considering Western Union's significant dividend yield of 7.99%.

InvestingPro Tips highlight that management has been aggressively buying back shares, which, combined with the high dividend, results in a high shareholder yield. This approach may be aimed at returning value to shareholders in the face of revenue challenges.

The company's commitment to dividends is noteworthy, with InvestingPro data showing that Western Union has maintained dividend payments for 19 consecutive years. This consistency could be particularly appealing to income-focused investors in the current economic climate.

However, it's important to note that 9 analysts have revised their earnings downwards for the upcoming period, which may reflect concerns about the company's near-term growth prospects. This caution is balanced by the fact that analysts still predict the company will be profitable this year.

For investors seeking a more comprehensive analysis, InvestingPro offers additional tips and insights that could provide a deeper understanding of Western Union's financial position and future outlook. There are 10 more InvestingPro Tips available for Western Union, which could be valuable for making informed investment decisions.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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