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ServiceNow acquires Raytion to boost AI search

Published 24/07/2024, 13:44
NOW
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SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a leader in digital workflow solutions, has announced the acquisition of the information retrieval technology company Raytion. This strategic move aims to enhance the AI-powered search and knowledge management capabilities on ServiceNow's Now Platform.

The integration of Raytion's technology will allow ServiceNow to offer unified, real-time access to business-critical data across various enterprise sources. The goal is to provide a more efficient and personalized AI search experience for users, all through a single platform. With the addition of Raytion, ServiceNow's AI Search will enable users to locate information without needing to know where it is stored, by integrating secure access to both internal and third-party data sources.

ServiceNow's senior vice president, Jon Sigler, emphasized that Raytion's technology will distinguish the company by making relevant data sources searchable, ensuring that employees, customers, and agents receive the necessary answers promptly. Valentin Richter, founder and CEO of Raytion, also highlighted the benefits of combining ServiceNow's platform with Raytion's data integration technology, which will allow employees to address issues and make informed decisions more rapidly.

The acquisition of Raytion, a company that has provided large-scale business solutions since 2001, complements ServiceNow's recent acquisitions in its ongoing commitment to drive AI transformation globally, enhance employee experiences, and shape the future of work. ServiceNow completed the acquisition in July 2024, although the financial terms have not been disclosed.

The acquisition is part of ServiceNow's broader strategy to leverage AI in transforming organizations across industries, maintaining productivity, and achieving business outcomes.

InvestingPro Insights

As ServiceNow (NYSE: NOW) continues to expand its AI capabilities with the recent acquisition of Raytion, the company's financial health and market position remain of keen interest to investors. According to InvestingPro data, ServiceNow boasts a robust gross profit margin of 78.87% as of the last twelve months ending in Q1 2024, underlining the company's efficiency in managing its cost of goods sold and reinforcing its position as a dominant player in the software industry. This is particularly relevant as the company integrates Raytion's technology, which could further enhance ServiceNow's profitability by streamlining search and knowledge management functions for its customers.

Moreover, ServiceNow's market capitalization stands at an impressive $157.22 billion, reflecting strong investor confidence in the company's growth trajectory and strategic initiatives. The company's revenue growth also remains vigorous, with a 24.4% increase over the last twelve months as of Q1 2024, signaling the potential for continued expansion as it integrates Raytion's offerings into its portfolio.

For investors evaluating the company's valuation multiples, ServiceNow is trading at a high Price / Book multiple of 19.39 as of the last twelve months ending in Q1 2024. While this may suggest a premium valuation, it's important to consider the company's growth prospects and the transformative potential of its AI-driven solutions. An InvestingPro Tip notes that ServiceNow is trading at a low P/E ratio relative to near-term earnings growth, which could indicate an attractive entry point for investors looking at the company's future earnings potential.

For those seeking deeper analysis and additional insights, InvestingPro offers a range of tips to further evaluate ServiceNow's investment potential. With 15 additional InvestingPro Tips available, investors can gain a comprehensive understanding of the company's financial health and market position. To explore these tips and take advantage of a special offer, use the coupon code PRONEWS24 to get up to 10% off a yearly Pro and a yearly or biyearly Pro+ subscription.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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