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Lumen Chooses Google to Build 'Digital Twin', Drive AI Innovation

Published 05/11/2024, 13:46
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DENVER – Lumen Technologies (NYSE: LUMN) has entered into a partnership with Google (NASDAQ:GOOGL) Cloud to enhance its network capabilities and drive innovation using artificial intelligence (AI). The collaboration is set to power Lumen's AIOps and provide proactive data insights across its network, leveraging Google Cloud's advanced AI and analytics tools.

Lumen has developed a 'Digital Twin' of its network, utilizing Google Cloud's infrastructure and BigQuery data analytics platform. This AI-powered model offers real-time insights, enabling Lumen to identify and resolve network issues before they impact customers. The partnership also introduces applications that can improve operational efficiency, such as reducing unnecessary technician dispatches and enhancing customer support.

Dave Ward, Lumen's Chief Technology and Product Officer, emphasized the transformation of their operations through Google Cloud's AI technologies. "We're transforming our operations top to bottom to deliver outstanding customer service and operate a more efficient business," Ward stated. Google Cloud's VP, Bikash Koley, echoed the sentiment, highlighting the importance of AI in driving business transformation.

In addition to operational improvements, the partnership will expand Google's network capabilities. Lumen's Private Connectivity Fabric™ will be used to extend Google Cloud's reach, providing dedicated access to Lumen's existing fiber network and facilitating the installation of new fiber routes.

Lumen Technologies is focused on unlocking the world's digital potential by connecting data and applications securely and efficiently. The company is recognized as a trusted network for AI, offering a range of services from metro connectivity to managed services and digital platform capabilities.

The announcement contains forward-looking statements regarding the anticipated benefits of the collaboration, which are subject to risks, uncertainties, and assumptions. Lumen Technologies has stated that actual results could differ materially from those projected if any of these risks or uncertainties materialize or if underlying assumptions prove incorrect.

This news is based on a press release statement from Lumen Technologies.

In other recent news, Lumen Technologies has been active with significant developments. The company recently announced its partnership with Meta Platforms (NASDAQ:META) to enhance Meta's network capacity, a move that is expected to further the development of advanced AI applications. This collaboration is part of a previously disclosed $5 billion network deal involving major tech firms, including Microsoft (NASDAQ:MSFT) and Amazon (NASDAQ:AMZN). Additionally, Lumen has expanded its board with the appointment of former Microsoft executive Chris Capossela, a move expected to strengthen Lumen's strategic positioning in the artificial intelligence sector.

However, the company is also facing challenges. Lumen, along with AT&T and Verizon (NYSE:VZ), is currently under investigation by U.S. lawmakers following allegations of Chinese hackers infiltrating their networks. The hackers, identified as "Salt Typhoon," reportedly compromised systems used for court-authorized wiretapping, potentially accessing critical infrastructure for several months.

On the financial front, BofA Securities has maintained its underperform rating on Lumen, citing concerns about the company's $5 billion fiber construction project and potential divestiture of the Mass Market segment. Furthermore, Wells Fargo (NYSE:WFC) has expressed concerns about Lumen's substantial debt, which exceeds $19 billion in long-term maturities, leading to a downgrade of the company's stock from Equal Weight to Underweight. These recent developments highlight a transformative period for Lumen Technologies.

InvestingPro Insights

Lumen Technologies' partnership with Google Cloud aligns with its strategic focus on digital transformation and network innovation. According to InvestingPro data, Lumen's market capitalization stands at $7.61 billion, reflecting investor confidence in the company's direction. However, the company faces some financial challenges that investors should consider.

InvestingPro Tips highlight that Lumen has shown a significant return over the last week and a strong return over the last three months, with a 188.8% price total return in the past quarter. This recent positive momentum could be partly attributed to investor optimism surrounding strategic moves like the Google Cloud partnership.

Despite these gains, InvestingPro Tips also indicate that analysts anticipate a sales decline in the current year, with revenue growth at -12.01% for the last twelve months. This decline in revenue underscores the importance of Lumen's efforts to enhance operational efficiency through AI-driven solutions.

The company's focus on AI and network innovation comes at a crucial time, as InvestingPro data shows an operating income margin of 3.59% for the last twelve months. By leveraging Google Cloud's AI capabilities, Lumen aims to improve its operational metrics and potentially reverse the trend of declining revenues.

It's worth noting that InvestingPro offers 12 additional tips for Lumen Technologies, providing investors with a more comprehensive analysis of the company's financial health and market position.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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