Proactive Investors - Royal Mail (LON:IDSI) said it has won a five-year contract with the Passport Office for the delivery and collection of passports.
The UK postal service, which is owned by International Distributions Services PLC (LSE:IDS), will also deliver a range of other important documents relating to UK visas and Immigration travel documents.
As part of the contract, Royal Mail will develop a dedicated customer experience team to manage any delivery queries.
The FTSE 250-listed company has already begun delivering some documents on behalf of the passport office and will become the primary service provider by October this year.
“We are immensely proud to have been awarded the contract for delivering the UK’s Passports. Everyone knows and trusts their postie and trust is so important for critical items like this. We are already working with HM Passport Office on further enhancements to the service that will roll out later this year,” said Nick Landon, Royal Mail's chief commercial officer in a statement.