Proactive Investors - Digital banking services for hundreds of customers of Lloyds (LON:LLOY), Virgin Money UK PLC (LON:VMUK) and Nationwide was down for several hours on Monday.
It follows problems with NatWest (LON:NWG), HSBC (LON:HSBA) and TSB at the end of last week.
The Downdetector website said the Lloyds outage was "possibly related to issues at Microsoft (NASDAQ:MSFT) Azure", as complaints from Lloyds customers topped 600 from 9am onwards, but were said to be resolved just before 2pm.
A Nationwide spokesman said the building society was aware of "a third-party issue that is impacting a number of organisations", which led to some customers experiencing "intermittent issues with our website for a short period this morning" but insisted that almost all its services continued to work normally.
However, hundreds of customers for Lloyds, Virgin Money and Nationwide reported that they were unable to move money between accounts and said transactions were not able to access the app, according to the Downdetector site and some first-hand reports.
We know some of our customers are having issues viewing their recent transactions. We're sorry about this and we're working to have everything back to normal soon.— Lloyds Bank (@LloydsBank) September 2, 2024
It comes just over a month after Lloyds chief executive Charlie Nunn said "we need to stay focused on resilience around tech", following the global IT outage caused by a CrowdStrike (NASDAQ:CRWD) update.
Lloyds has 22 million 'digitally active' customers, which Nunn said is the biggest digital service in the UK outside social media.
Just after 2pm Lloyds issued an update on social media on its website to say that technical issues were resolved, with Virgin Money earlier saying things were "back to normal".