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Table of contents

  • Pros and Cons
  • Recommended For
  • Regulated By
  • Account Options
  • Top Features
  • Overview
  • Account Types
  • Trading Platforms
  • Trading and Investment Tools
  • Compliance & Regulation
  • Fees & Commissions
  • Pricing
  • Service Details
  • Reliability & Security
  • User Experience
  • Final Thoughts
  • Contact Info
  • FAQs

City Index Review

Updated :
July 15, 2024
create
Written By
Demi Sher
4.5

City Index was founded in 1983, and its stats are impressive, as it has 40 years of experience in the financial markets. The global broker is part of the billion-dollar company StoneX Group Inc (NASDAQ:SNEX) , has one million account holders and offers access to thousands of markets. The broker’s execution speed is around 0.05 seconds on average, and 99.99% of its customers’ trades are executed successfully. There are plenty of reasons to trade with City Index, including: 

  • Extended trading hours on 70+ major US stocks 
  • Market-leading spreads on major indices from 0.3 points 
  • Exclusive trading tools including Performance Analytics and SMART Signals 
  • Thousands of markets to trade including FX, indices, commodities and share CFDs 

City Index are also a primary sponsor of Saracens Rugby Club in the UK, the 5-time Premiership Champions and 3-time European champions. Additionally, the broker is a sponsor of the Sydney Roosters in Australia, a team that has won 15 Rugby League titles.  

Additionally, this broker has won many different awards, including:  

  • “Best CFD Provider” – ADVFN International Financial Awards (2022) 
  • “Best App” – Shares Awards (2022) 
  • “Best Trading Platform” – Online Money Awards (2022) 
  • “Best Trading App” – Professional Trader Awards (2021) 
  • “Best Platform for the Active Trader” – ADVFN International Financial Awards (2021) 

City Index has proven itself a global leader in CFD trading and Forex trading. Read through this review to determine whether City Index is the best broker for you.  

Pros and Cons

Pros

  • Low Forex Fees
  • Easy To Open An Account
  • Has Longevity In The Industry
  • Regulated
  • Diverse Research Tools

Cons

  • No US Traders

Recommended For

City Index is great for both new  and experienced traders, and its award-winning track record proves that. For newer traders, City Index has a lot of educational tools that can help those who want to learn more about the industry. These tools include a Trading Academy with courses, lessons, and a glossary. More experienced traders will also benefit from their fast execution speeds,  exclusive trading tools and analytical features. 

City Index’s trading tools include high-tech trading platforms like WebTrader and MetaTrader 4 (used by millions of traders around the world). Traders can also access Performance Analytics, SMART Signals, Trading Central, Advanced Charts, and alerts to help them. The wealth of educational and analytical resources leads us to conclude that this broker is very suitable for new traders. That’s not to say that experienced traders can’t benefit from this broker, as the tools, high-tech platforms, and other features have a lot to offer professional-level clients.  

Regulated By

  • The Financial Conduct Authority (United Kingdom)
  • Australian Securities and Investments Commission (Australia)
  • Monetary Authority of Singapore (Singapore)

Account Options

  • Broker Type Non-Advisory/Executionary Broker
  • Minimum Deposit £100 / AUD$150 / S$150
  • Forex Majors Spread From 0.5
  • Scalping Yes
  • Hedging Yes
  • Free Demo Account Yes
  • Traders From USA No

Top Features

  • Demo Account. In addition to its Standard and MT4 accounts, traders can also access a demo account loaded with virtual funds that allows them to practice their trading strategy and learn more about the industry, two things that City Index strongly recommends before signing up with them.  
  • Award-Winning Mobile App. You can access the thousands of markets available through their mobile trading app, which works for Android and iOS phones. According to City Index, you still get full functionalist and features with this app, whether you’re trading commodities, forex, or indices. 
  • TradingView. Traders can now benefit from City Index’s integration with TradingView, where clients can access and trade on their City Index account via the TradingView platform.
  • MetaTrader 4 Access. When you trade on MT4, you can benefit from fast trading execution, unique trading tools, and tight spreads. You can also access two other platforms with this broker, WebTrader and a mobile app. 

Overview

 

United Kingdom 

Australia 

Singapore 

Type of Broker 

CFD Brokers, Spread betting Brokers*, Cryptocurrency CFD Brokers**, Forex Brokers, 

 

CFD Brokers,  Cryptocurrency CFD Brokers, Margin FX Brokers, 

 

CFD Brokers, Forex Brokers 

Regulation & Licensing 

The Financial Conduct Authority   

 

Australian Securities and Investments Commission  

 

Monetary Authority of Singapore 

Clients Accepted from 

United Kingdom 

 

Not the U.S., Brazil, Japan, or Hong Kong 

 

Singapore 

Assets Offered 

Indices, Share CFDs, Forex, Commodities, Thematic Indices, Interest Rates, Bonds, Options,  Cryptocurrency CFDs**    

Indices, Share CFDs, Forex, Commodities, Interest Rates, Bonds, Options, Cryptocurrency CFDs, Knockout Options, Thematic Indices 

Forex, Share CFDs, Indices, Commodities, Thematic Indices, Knockout Options, Options 

Platforms Available 

Web, Mobile, TradingView, Download (Only MT4) 

 

Web, Mobile, Download (Only MT4) 

 

Web, Mobile, Download (Only MT4) 

Mobile Compatibility 

iOS, Android 

 

iOS, Android 

 

iOS, Android 

 

Payment Types Accepted 

 

 

Debit Card (Visa, Mastercard, Maestro, Electron), Credit Card (Visa, Mastercard), Bank Transfer.  

Debit Card (Visa, Mastercard, ), Credit Card (Visa, Mastercard),  EFT, BPAY, PayID or PayPal. 

 

Debit Card (Visa, Mastercard), Credit Card (Visa, Mastercard), 

PayNow, Internet Banking/FAST, Wire Transfer or Bill Payment 

*Spread betting available to UK residents only 
** UK Professional clients only 

Account Types

 

United Kingdom 

Australia 

Singapore 

Features 

Access To Thousands Of Markets, Competitive Pricing, TradingView Charting Package, 24/5 Customer Support (Live Chat, Email Phone) 

Access To Thousands Of Markets, Competitive Pricing, TradingView Charting Package, 24/5 Customer Support (Live Chat, Email Phone) 

Access To Thousands Of Markets, Competitive Pricing, TradingView Charting Package, 24/5 Customer Support (Live Chat, Email Phone) 

Account Currencies 

EUR, GBP, USD,  

UR, GBP, USD, AUD, SGD   

 

USD, SGD   

 

Available Leverage 

Depends On Asset  

Depends On Asset 

Depends On Asset 

Minimum Deposit 

£100  

£100 / $150AUD  

S$150 (S$250 For Debit/Credit Card) 

Commission Per Trade 

zero for non-share CFDs,  

Share CFDs from 0.08%  

$0 For CFDs, Except Share CFDs 

$0 For CFDs, Except Share CFDs 

Decimal Pricing 

Up to 5 

Up to 5 

Up to 5 

Trading Instruments 

Indices, Share CFDs, Forex, Commodities, Bonds, Options, Interest Rates, Cryptocurrencies CFD’s** 

Indices, Share CFDs, Forex, Commodities, Bonds, Options, Interest Rates, Cryptocurrency CFD’s  

 

Indices, Share CFDs, Forex, Commodities, Options CFDs 

 

Min. Lot Size Per Trade 

0.01 / 1 CFD / £0.50pp 

0.01 

 

0.01 / 0.1 CFD 

 

Spreads 

Starting From 0.5 (EUR/USD), 0.4pts indices 

0.06pts commodities 

Starting From 0.5 (EUR/USD), 0.3pts indices 

0.06pts commodities 

Starting From 0.5 (EUR/USD), 0.3pts indices 

0.06pts commodities 

Demo Account 

Yes 

Yes 

Yes 

Swap/Rollover Free 

Yes 

Yes 

Yes 

Copy Trading Support 

No 

No 

No 

** UK Professional clients only 

Trading Platforms

  • Mobile App
  • WebTrader
  • MT4
  • TradingView

Trading and Investment Tools

  • One Click Trading Yes
  • Trade off Charts Yes
  • Email Alerts Yes
  • Mobile Alerts Yes
  • Stop Order Yes
  • Market Order Yes
  • Trailing Stop Order Yes
  • OCO Orders Yes
  • Limit Order Yes
  • 24hr Trading Yes
  • Charting Package Yes
  • Streaming News Feed Yes

Compliance & Regulation

 

United Kingdom 

Australia 

Singapore 

Regulator 

City Index is regulated by the Financial Conduct Authority. 

City Index is a trading name of StoneX Financial Ltd., and its Head and Registered Office is located at: 1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET. StoneX Financial Ltd is a company registered in England and Wales, with a license number: 05616586. It is authorized and regulated by the Financial Conduct Authority, FCA Register Number: 446717. 

For UK clients, City Index is also a member of the FSCS (Financial Services Compensation Scheme), which means that, if the company is liquidated, some clients might be compensated up to £85,000.  

Australian Securities and Investments Commission   

 

Monetary Authority of Singapore  

 

Fees & Commissions

  • Rollover Fee Depends On Asset
  • Margin Interest 3.33% (Most Forex Pairs)

Pricing

City Index’s spread start at 0.5 for EUR/USD pairs, and you can trade major indices with spreads starting from 0.3 points. Commissions on shares are 0.08% for local shares (US shares start from 1.5 cents per share for SG, 2 cents per share for AU), and you can trade spot gold and US crude with spreads from 0.5 and 1.5 points, respectively. The City Index range of markets includes the ability to trade up to 13,500 global markets, including commodities, forex, share CFDs,  indices and more.  

Here is an overview of each market:  

  • Indices. You can access 40+ major global indices, as well as extended trading hours and spreads from 2 pips on Wall Street. Additionally, City Index offers sector indices like banking or agriculture, and thematic indices like ESG or blockchain and NFT giants.   
  • Shares. You can also trade global  share CFDs with low commissions starting from 0.08%. The range of markets for this instrument is 6,000+ shares, and this includes IPO Markets.  

When you’re spread betting*, you can enjoy paying no U.K. capital gains tax or Stamp Duty. There are also no commissions on shares when spread betting*. 

  • Forex. You can enjoy low costs of trading, as EUR/USD starts at just 0.5 points. You can trade more than 84Forex pairs, including exotics, majors, and minors. 
  • Commodities. In addition to precious metals, you can trade commodities from 40 different markets, with low trading costs. You can also simplify your trading experience with City Index’s spot contracts.  

*Spread betting available to UK residents only 

Service Details

Region 

United Kingdom 

Australia 

Singapore 

No. of markets 

13,500+ 

6,300+ 

6,000+ 

Product type 

Spread betting*, CFD & FX trading 

CFD & FX trading 

CFD & FX trading 

Starting spreads 

0.4 pts 

0.4 pts 

0.3 pts 

Trading instruments 

FX, indices, commodities, shares, bonds, interest rates, options, cryptocurrency CFDs**   

FX, indices, commodities, share CFDs, cryptocurrency CFDs, bonds, options 

FX, indices, commodities, shares, options, Knockout Options 

Contact details 

support@cityindex.co.uk 

clientservices@cityindex.com.au 

enquiries@cityindexasia.com 

 *Spread betting available to UK residents only 
** UK Professional clients only 
 

Supported Languages 

English+ 

Customer Service By 

City Index  

Customer Service Hours 

24/5 

Email Response Time 

Within 48 Hours  

Telephone Orders 

Yes 

Personal Account Manager 

Yes 

Reliability & Security

City Index’s parent company is the massive, NASDAQ-traded StoneX Group, Inc. This financial services provider is publicly-traded, so it has to meet high standards of disclosure, reporting, and corporate governance. City Index is fully authorised and regulated, and it holds client funds in segregated accounts.
For UK clients, City Index is also a member of the FSCS, which means that, if the company is liquidated, some clients might be compensated up to £85,000.  

User Experience

City Index has generally scored well amongst its user, raking in ratings such as:  

  • ForexBrokers: 99/99 (Trust Score) 
  • Investopedia: 3.7/5
  • TrustPilot: 3.7/5 

Final Thoughts

City Index is an excellent broker with a lot of longevity in the trading industry. It offers its clients high-tech platforms and a wide range of trading tools. This broker is ideal for new traders, thanks to its excellent educational resources, though all traders, especially experienced ones, will benefit from its award-winning track record. 

Contact Info

laptop Website: www.cityindex.com
laptop Email: support@cityindex.co.uk , clientservices@cityindex.com.au , enquiries@cityindexasia.com
call Telephone: United Kingdom: 0800 060 8609 , Australia: 1800 354 182 , Singapore: +65 6826 9988
location_on Company Address:
United Kingdom: 1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET , Australia: Suite 28.01, 264 George Street, Sydney, NSW 2000 , Singapore: One Raffles Pl, #12-62, Tower 2 One, Singapore 048616

FAQs

Q: How do I apply for a City Index account?  
A: The process to apply is easy. First, you’ll need to fill out a secure online application form and go through the registration process. During this registration process, as is required by the regulatory bodies governing City Index, you’ll need to answer a few questions and verify your identity before you can fund your account and begin trading.  

Q: What questions does City Index ask during an account opening?  
A: City Index, in addition to requesting information to verify your identity, will ask you questions about personal details, what products you want to trade, your financial status, and your trading experience. These questions must be answered accurately, as they can impact your ability to open a trading account. 

Q: Do I have to have trading experience to open an account with City Index?  
A: Technically, no, but City Index strongly suggests that you open a demo account and go through the educational tools available on its website before opening a live account. There are risks involved in trading, and you’ll need to ensure you understand them before you begin working with City Index.

Disclaimer: The contents of this page or available via this page ("Contents") are provided by third parties and do not constitute an endorsement by FUSION MEDIA of the Contents or products of such third parties. FUSION MEDIA has no control of the Contents, is not responsible for their accuracy, availability or legality and hereby disclaims any responsibility for the Contents. Any transactions that you enter into with any third party listed in this page or linked from this page are solely between you and such third party and are at your sole risk. Please also refer to our Risk Warning. FUSION MEDIA disclaims any liability for any damage or loss caused in connection with the use of or reliance on any Contents Please be informed that Proprietary Trading is not fully regulated, the user will bear full responsibility of losses or gains achieved

Our recommendation:

Plus500
  • 2800+ Traded Assets
  • Wide Range of Tradable CFD Instruments
  • Unlimited Demo Account
Go To Plus500 Plus500 Review 80% of retail CFD accounts lose money.

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